One of the things I enjoy doing is getting to work
with companies that are forward thinking and thinking about “social good.” Verizon is
one such company.
On a monthly basis, Verizon holds a Twitter chat, which is simply a time on Twitter when everyone and
anyone are welcomed to join an open conversation about a given topic. (Verizon likes to spice it up by usually
offering a prize as well to those who RSVP, let their community know about the
chat, and join the chat. RSVP@theonlinemom.com).
Verizon's May 8th, 2015’s #LifeOnFiOS (the official hashtag) Twitter chat was set to talk about
“Technology and Social Good.” Let’s
consider some examples.
Customer Service Call Center…
Using American Sign Language
Using Verizon as an example, just scratching the surface, the convergence of
“social good and technology” can be found in Verizon’s creation of a video call
center that allows customers to ask questions and receive answers using
American Sign Language. It’s a social
good that comes about from the emergence of a technology that allows video
calling in real time. How else might we use this technology for
social good?
Verizon’s “Descriptive Video Services” Enable
Visually-Impaired Viewers
To “Hear” Onscreen
“It’s incredibly helpful” is how one consumer describes Verizon’s “Descriptive
Video Service.” Take a quick moment to
find out how the service works. I think
you’ll be pretty amazed! What more could we be doing?
Join the Conversation/Chat
The two examples just given should get our creative
juices flowing. Join our chat or, if you missed it, add your
suggestions in the comments here!
Thanks!
Technology for Social Good:
Some Works in Progress
- Wearables that help kids with autism recognize the emotions of others from their facial expressions….
- Augmented reality to help those with color blindness….
- Wearables for caregivers to track their loved ones in real time….
Please note: I’m a sponsored brand ambassador for Verizon
FiOS. That means I do receive some
compensation for our collaboration. Rest
assured, though, the thoughts and sentiments are always mine (and, I hope,
maybe yours!)
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